Returns & Exchanges
At FAN DI PERFUME, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return window for unopened and unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our dedicated concierge team at [email protected] with your order number and the reason for the return to receive a Return Authorization Number.
- 2.Prepare the Package
Carefully pack the fragrance in its original box and protective sleeve to prevent damage during transit, ensuring the security seal remains intact.
- 3.Ship to Our Facility
Attach the provided prepaid shipping label or use a tracked courier service to send the item back to our quality control center for inspection.
- 4.Receive Your Refund
Once our specialists verify the condition of the product, your refund will be processed to your original payment method within 5 to 7 business days.
