Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances 100% authentic?
Yes, at FAN DI PERFUME, we guarantee that every fragrance we sell is 100% authentic and sourced directly from authorized distributors or the original designers.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for perfumes?
We offer a 30-day return policy for unopened and unused items in their original cellophane packaging. Due to hygiene standards, we cannot accept returns on bottles that have been sprayed or opened.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Please note that shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.